Last Updated: June 2026
Who We Are
Serica House is a premium mulberry silk apparel and lifestyle brand operating through https://sericahouse.com.
We specialize in silk dresses, sleepwear, loungewear, robes, eye masks, accessories, and gifting collections crafted from high-quality mulberry silk.
Business Location:
Jersey City, New Jersey, United States
Customer Support:
hello@sericahouse.com
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Order information
- Payment information (processed securely through third-party payment providers)
- IP address
- Browser and device information
We only collect information necessary to provide our products and services.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Deliver products and services
- Send order confirmations and shipping updates
- Improve website functionality and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Send promotional communications if you have opted in
Payment Information
All payments are processed securely through trusted third-party payment providers.
Serica House does not store or have access to your full payment card details.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve website performance
- Support advertising and marketing activities
You may disable cookies through your browser settings, although some website features may not function properly.
Analytics and Advertising
We may use third-party services such as Google Analytics, Google Ads, Meta (Facebook) Ads, and other marketing platforms to understand website usage and improve our advertising efforts.
These services may collect information about your interactions with our website through cookies and tracking technologies.
Sharing Your Information
We do not sell your personal information.
We may share information only with trusted service providers necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email service providers
- Marketing and analytics partners
These providers are only permitted to use your information for services related to Serica House.
Data Retention
We retain customer information for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal, tax, and regulatory requirements
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of the information we hold about you
To exercise these rights, please contact us using the information below.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Information
Serica House
Customer Support:
hello@sericahouse.com
Business Location:
Jersey City, New Jersey, United States
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
For any privacy-related questions or requests, please contact us at:
hello@sericahouse.com